Before your body sugaring appointment
Please do not shave or do any other method of hair removal less than 10-14 days prior to your treatment. Please avoid sun tanning or exercising prior to your treatment as this can heat up your skin and cause irritation.
Your sugaring treatments are reserved especially for you. We value your business and ask that you respect the Studio’s scheduling policies. Should you need to cancel or reschedule, please notify us at least 24 hrs in advance. In booking your appointment online or in the studio, we will require to hold a credit card number on file. Canceling your appointment with less than 24 hours notice will result in a charge equal to 50% of the reserved service amount. No Shows will be charged 100% of the reserved service amount. If you call to reschedule 24 hours prior to your appointment time, the 50% reserved service amount will go towards the cost of your service at checkout on the rescheduled date. If you are late by 10 minutes or more, we will call to reschedule your appointment. The 50% service charge will be credited during checkout on your rescheduled date. If you are sick, tested positive for COVID-19, or have been in contact with someone with COVID-19 in the last 2 weeks, we will reschedule your appointment free of charge.
Please note that we do not offer refunds for any prepaid monthly membership programs.
If you are a new client requesting full face, sides of the face, beard, back, or chest hair removal, we require a patch test consultation first. The only exception to this regulation is if the client consents to sign a patch test waiver form. Otherwise you will first be booked for a 15 minute consultation and patch test treatment. We then recommend waiting 5 days post patch test to fully assess any potential reaction before the full treatment can be completed.
After treatment care
We also ask you avoid sun tanning, exercising, perfumed products and deodorants post treatment for 24 hours.
Proper at home care will help to ensure a better experience for you. It is vital to exfoliate, hydrate and detox your skin on a regular basis in-between treatments. When your skin is in the best condition possible, hair is extracted easier and can grow back properly without causing ingrowns. Your sugarist will discuss with you in detail our Full Circle of Skin Conditioning Program to help achieve these results.